Seamless, efficient and secure design of administrative processes
From data silos to data streams: digitalisation for public authorities and administration
Decentralised data, a reliable flow – how to achieve successful networking in public authorities
For over a decade, soffico has been supporting public authorities and institutions in Germany, Austria and Switzerland in the digitisation and networking of critical information processes. Robust, flexible and secure integration solutions are particularly important in the highly fragmented public sector environment, with its many specialist procedures, federal responsibilities and historically grown IT landscapes. We understand the challenges that arise when data is stored decentrally and needs to be exchanged between offices, authorities or external partners – for example, from industry or the municipal sector. This is exactly where our solutions come in.
Why data integration is special in the public sector
Authorities must operate in a legally compliant, transparent and highly available manner – often across organisational and local authority boundaries. A modern integration layer connects heterogeneous specialist procedures and legacy systems, uses standardised interfaces (e.g. XÖV/OSCI, REST, SOAP, MQTT), runs on-premise or hybrid and remains vendor-neutral to ensure long-term flexibility.
Our strengths
- Over 12 years of experience in the public and regulated sector: including state capitals, federal authorities, health and social services, energy, waste management, insurance companies.
- Highly available, secure architectures for sensitive data exchange within and between authorities.
- Standardised interfaces and interoperability for seamless integration into existing specialist procedures and legacy environments.
- Low-code-based solutions: specialist departments model processes themselves – without in-depth IT knowledge.
- Expertise in dealing with legacy systems and proprietary formats: investment protection through integration instead of replacement.
- Independent data integration solutions: Technology-open and manufacturer-neutral – for long-term flexibility.
- Reliable & on-site: On-premise operation, locally managed – with German-speaking support in your region.
Whether it’s a local authority, state agency or federal institution, Orchestra creates reliable connections where fragmented IT structures, complex processes and high data protection requirements come together.
Typical application scenarios
Inter-municipal data exchange
Public utilities, district offices and municipal subsidiaries share information securely and in accordance with regulations – e.g. for reporting, energy or waste billing.
Register & specialist procedure integration
Resident, social and health registers are synchronised with specialist applications without media discontinuity; plausibility checks run automatically and evaluations are available centrally.
Connect OZG/EfA services
Online services (e.g. application portals) are integrated into backend specialist procedures via standardised interfaces – including status feedback and payment processes.
Bundling crisis and situation information
Distributed sensor technology (environment, energy, transport, health) flows into a central situation overview; dashboards support quick decisions.
Legacy modernisation instead of replacement
Existing systems remain productive but are connected via adapters. Data can be migrated, standardised or managed in parallel – traceable and auditable.
Secure B2B/B2G interfaces
Procurement platforms, industry partners and research institutions are connected via secure APIs. Access is role-based and documented in an audit-proof manner.
Functional modules at a glance
- Secure data integration & routing
Protocol translation, priority control, end-to-end encryption and audit trails ensure a reliable flow of information across departments and administrative levels. - Cross-domain & compliance
Rule-based exchange between networks with different protection classes; complete traceability supports IT baseline protection, GDPR and industry-specific requirements. - Low-code workflows & process modelling
Specialist departments model processes using drag-and-drop, define approvals or escalation paths and thus retain control. - Dashboards & reporting
Real-time visualisations for key figures, utilisation rates or situation reports – tailored to the needs of everyone from department heads to clerks. - Crypto-agile & resilient architecture
Quantum-resistant algorithms can be integrated, updates are signed and can also be run offline. Redundant clusters maintain operation even in the event of a disruption.
Service & Support
Our services do not end with the software. We offer:
Comprehensive maintenance and support packages
On request, on site in the D‑A‑CH region
Training & Enablement
for departments and IT teams
Short response times
thanks to clearly defined escalation paths through our 24/7 application management team
Your requirements. Our mission.
Trust in our experience in data integration for government agencies and public institutions – proven in practice from local authorities to federal agencies. Request a demo now and see how we securely connect decentralised specialist procedures, avoid media discontinuity and efficiently comply with legal requirements.
Franziska Wenger
